FAQs

What kind of products do you offer? Vandals offers an eclectic selection ranging from home decor and pet accessories to customized items and everyday essentials.
Can I modify or cancel my order? Once an order is placed, there is a very small window before it moves to processing. Please reach out to us as soon as possible via our website’s contact form.
How do customized products work? On selected items, you’ll find an option to add text or images. Please double-check your spelling, as we produce them exactly as requested.

Where do you ship to? We ship nationwide across the USA and internationally to most countries.
How long will it take for my order to arrive? USA shipping typically takes 3 to 5 business days. International orders take between 7 and 15 business days.
Can I track my package? Yes. Once your order is dispatched, you will receive a notification with a tracking number so you can monitor its journey in real-time.

What is your return policy? We offer a 30-day window for returns or exchanges on standard products that are unused and in their original packaging.
Can I return a customized product? Because these items are made exclusively for you, we only accept returns if the product arrives damaged or has a manufacturing defect.

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